CallTech Communications, LLC, a Teleperformance Company, opened their
newest call center in Fishers, Indiana in July 2004 and have created
300+ jobs in the former Charles Schwab building. CallTech is an in-bound
customer contact center, not to be confused with telemarketing. The
Columbus, Ohio-based call center/customer care provider has expanded its
presence to the Fishers area in order to provide technical support and
customer service for the DSL division of Verizon. CallTech is now
hitting their maturity level as their employees are approaching 90 days
of CallTech employment. CallTech expects on doubling its size in 2005!!
CallTech is holding a special grand opening Tuesday, November 16th at
10:00am at the CallTech facility to officially celebrate their
relationship with Verizon and expansion at the Fishers location.
“CallTech is extremely excited about this new partnership with the State
of Indiana and City of Fishers. This is the beginning of what will be an
expanding relationship and opportunity for the people of Fishers and
Indianapolis. CallTech is a forerunner in providing customer service for
organizations such as Verizon, and a leader in offering career
development and benefits for it’s employees,” said Bob Massey, CallTech
Chairman of the Board.
Individuals interested in working either part-time or full-time in a
fast-pace dynamic industry with advancement potential are invited to
apply Monday through Friday 9am-4pm at 12175 Visionary Way, Fishers or
call toll free 1.866.847.5135 for more information.
CallTech Communications is a Teleperformance company. The
Teleperformance network of companies is extensive, with over 151 contact
centers and 31,000 workstations in 34 countries.
CallTech Communications, LLC began operations in March of 1996. The
company was founded on the basic principles of quality, efficiency, and
openness. Its goal is to provide a superior quality of outsourced
contact service at a competitive price. In May 2004, Teleperformance
purchased an 85% share of CallTech. CallTech's executive management
team, who retain a 15% share in CallTech, continue to manage the company
and remain involved in CallTech’s operations.
CallTech has never lost a client due to a service or performance issue.
CallTech's clients include Verizon Online, Apple Computer, Arch
Wireless, Priceline, Iomega and Cox Communications. Headquartered in
Columbus, Ohio, CallTech employs over 3,500 people in six states.
CallTech’s seven centers are located in Ohio (2), Pennsylvania, Indiana,
Florida, Georgia, and South Carolina. Contact channels supported include
inbound and outbound telephone, IVR, email, chat, fax, and white mail.
CallTech specializes in inbound customer service, inbound sales, and
inbound technical support. For more information on CallTech, businesses
can call (614) 621-7746 or visit
www.calltech.com.
